Case Study: Tavarua achieves world-class guest experiences with kounta

Tavarua - Customer Case Study

Tavarua, the iconic standalone surf resort in Fiji, faced the unique challenge of running hospitality operations from a remote island — managing on‑site sales, supplies and deliveries, and keeping the guest experience seamless across bars, restaurants and activities. To address these operational complexities, Tavarua partnered with kounta and implemented kounta’s cloud point‑of‑sale solution tailored for hospitality.

kounta’s system was rolled out across Tavarua’s outlets to centralize sales, inventory and reporting, simplify ordering and speed service at the point of sale. The kounta deployment delivered measurable operational gains: faster checkouts, clearer real‑time sales and inventory visibility, and reduced administrative effort when managing supplies and orders — all contributing to smoother operations and an improved guest experience.

Tavarua

Dave Clark

Founder