Case Study: Sonoma Artisan Sourdough Bakeries achieves scalable, low‑overhead cloud POS and seamless wireless printing with kounta

Sonoma Artisan Sourdough Bakeries - Customer Case Study

Sonoma Artisan Sourdough Bakeries, a Sydney baker with six retail cafés and major restaurant clients, needed a POS that delivered business insight, mobility and low IT overhead. Faced with a basic till that only totaled sales and printed receipts, Sonoma turned to kounta’s cloud‑based POS (deployed on iPads and paired with Epson TM‑T88V‑i printers) to gain reporting, flexibility and easier store management.

kounta provided a browser‑delivered POS that runs on iPads and smartphones and prints directly to Epson TM‑T88V‑i networked printers without drivers or local servers. The result was faster store deployments, minimal maintenance and improved business reporting—Sonoma can set up a new café with just a kounta account, an iPad and an Epson printer, scale across outlets with little IT support, and benefit from high‑speed printing (up to 300 mm/s) and customizable receipts.

Sonoma Artisan Sourdough Bakeries

Craig Donovan

Retail Manager