kounta
32 Case Studies
A kounta Case Study
Ripe Deli, run by Angela Redfern, is a busy grab‑and‑go food business offering a wide menu across multiple sites and needed a modern POS to replace older systems, enable online and B2B orders, and give better visibility into operations. To address coordination and quality challenges across locations, Ripe Deli selected kounta’s POS with on‑account integration and Shopify connectivity, with plans to extend into inventory management.
kounta delivered a scalable, cloud POS that provides real‑time reporting, integrated promotions and unified customer accounts across all Ripe Deli stores, while allowing location‑specific customisation. The result is improved operational visibility and simpler multi‑site management — Ripe Deli now runs the same tools across locations, supports cross‑store customer accounts, and has been able to grow (including opening a second café) while streamlining reporting and sales processes.
Angela Redfern
Ripe Deli