Case Study: RaRa Ramen achieves a cashless, more efficient venue with kounta

RaRa - Customer Case Study

RaRa is a popular Hakata‑style ramen restaurant in Redfern that decided to go completely cashless to reduce time spent on cash handling, eliminate variances from human error, and mitigate security risks. They partnered with kounta, using its POS platform (with split/manage functions) and integrated card processing like Tyro to support the transition.

kounta’s fast, integrated POS and payment tools simplified checkout and end‑of‑day reconciliation, making transactions more efficient and accurate and freeing staff to focus on hospitality and food consistency. The move aligned with customer behavior (cash was already only about 10% of sales), customer feedback has been positive, and RaRa reports quicker service, fewer reconciliation issues, and more time for staff to improve the guest experience.

RaRa

Katie Shortland

Owner