Case Study: Padre Coffee achieves 4x faster reconciliation and streamlined operations with Kounta

Padre - Customer Case Study

Padre is a growing specialty coffee roaster and retailer with two roasteries, two cafes and wholesale customers that struggled with outdated, manual point-of-sale systems (from handwritten dockets to Recon terminals) that made till reconciliation and scaling difficult. To modernize operations they moved to kounta’s cloud-based POS (implemented alongside Xero for accounting and Tyro for payments).

kounta’s intuitive cloud POS, integrated with Xero and Tyro, streamlined Padre’s reconciliations and training—making data entry at least four times faster than manual reconciliation—and reduced time spent balancing tills. The result was faster onboarding, fewer reconciliation errors, and a better customer experience, with Padre crediting kounta for significantly improved operational efficiency.

Padre

Ken Cowan

Director