Case Study: Vacation Coffee achieves a relaxed, high-volume Melbourne café experience with kounta

Melbourne’s Hot New Coffee Joint Takes a Vacation from Modern Coffee Culture

Vacation Coffee, a bright, mid-century–meets–Miami–pastel café in Melbourne CBD run by Julian Bedford and co-founders, needed better visibility into what sells and when so they could staff and stock efficiently while serving a high volume of takeaway customers. To address this they adopted kounta’s point-of-sale and reporting tools to capture real-time sales and product performance data.

Using kounta’s reporting, Vacation Coffee can view hour-by-hour and end-of-period sales to align rostering with peak times, identify best-selling items, and plan production more accurately — reducing over- and under-staffing and informing new menu ideas. The team credits kounta with giving them the operational insight to run shifts and inventory more efficiently and make data-driven product decisions.

Vacation Coffee

Julian Bedford

Co-Founder