Case Study: Carlton Wine Room achieves major time savings and reliable remote management with Kounta

Carlton Wine Room - Customer Case Study

Carlton Wine Room, a recently renovated Melbourne restaurant known for its seasonal menu and focused wine list, needed a modern, scalable point-of-sale solution that would let the owners manage the venue remotely and eliminate the limitations of older systems. To meet that need they adopted kounta’s cloud-based POS to support growth, simplify operations, and reduce technology headaches.

kounta’s cloud POS was implemented across the restaurant, giving the team reliable, remotely accessible management and substantially faster workflows compared with their previous system. The owners report “huge” time savings, fewer tech issues and the ability to focus staff energy on food, wine and service—outcomes attributed directly to kounta’s platform.

Carlton Wine Room

Andrew Joy

Co-Owner