Case Study: Piano for All improves online piano learning with Kotobee interactive ebooks

Piano for All cuts refund rate below 4% with Kotobee

Piano for All, an online music education provider, faced a challenge when its previous method of creating course material—PDFs with embedded Flash videos—became obsolete. The creator, Robin Hall, needed a new way to produce interactive ebooks that combined text, video, and audio without relying on expensive epub creation tools.

Kotobee provided the solution by enabling Piano for All to create interactive ebooks where all learning materials are contained in a single, downloadable file. This allowed students to learn offline without switching between separate videos and documents. As a result of implementing Kotobee, the customer refund rate dropped to below 4%, demonstrating clear student satisfaction with the new, more engaging format.

Piano for All