Case Study: P. Graham Dunn achieves improved online visibility and a user-friendly X-Cart store with Kosmos Central

P. Graham Dunn - Customer Case Study

P. Graham Dunn, a family-owned home décor and artwork company, was frustrated by stagnant online sales, poor product images, hard-to-navigate pages, and subpar support from its prior web provider. Seeking a fix without abandoning X‑Cart, Retail Operations Manager Joe Knutson turned to Kosmos Central and purchased their RMS eCommerce and web design solutions along with supporting utilities (New West Technologies’ Web Integrator, the Kosmos Web Service, and the Kosmos Image Utility).

Kosmos Central made X‑Cart fully functional, redesigned the site for much better navigation and visual appeal, and automated inventory and image uploads, backed by attentive customer support. Within a month the site’s Google page ranking rose by three points and now appears near the top for relevant searches, earning positive customer feedback and positioning P. Graham Dunn to capture significantly more online business.

P. Graham Dunn

Joe Knutson

Retail Operations Manager