Case Study: Dale Hollow Outdoors achieves streamlined e-commerce, faster support and lower costs with Kosmos Central

Dale Hollow Outdoors - Customer Case Study

Dale Hollow Outdoors, a small outdoor equipment and clothing retailer founded in 2002, struggled with time-consuming manual order entry, a rigid proprietary web management script, poor ecommerce features (like order tracking and upfront shipping costs), and slow offshore support from a previous provider. Seeking a better solution, owner Mickie Repecka engaged Kosmos Central and adopted the X-Cart shopping cart to replace the failing integration and automate her online store.

Kosmos Central implemented X-Cart and provided US-based support, easier customization, and straightforward pricing, enabling Dale Hollow Outdoors to manage and update the site quickly. As a result, the store now lists roughly 8,000–10,000 unique items, enjoys easier site administration, and Repecka estimates Kosmos Central’s responsiveness saves upwards of 20% of her time while the solution is about 20–30% cheaper overall than her prior provider.

Dale Hollow Outdoors

Mickie Repecka

President & Owner