Case Study: Bob’s Red Mill achieves 400% online traffic growth and rapid ROI with Kosmos Central

Bob’s Red Mill - Customer Case Study

Bob’s Red Mill, a leading whole-grain foods miller with more than 400 products and over 25 years in business, was hampered by a manual, error-prone web ordering process that cost time and produced incorrect shipments. They selected Kosmos Central to modernize their online operations, choosing Kosmos Central for its experience and well-tested services including ecommerce integration, Microsoft Dynamics RMS/Point of Sale integration, web design, and custom development.

Kosmos Central delivered a customized website integrated with an RMS ecommerce system and POS integration; the new system now imports about 100 orders per day correctly, monthly online traffic increased by more than 400%, and ROI was reached within the first month. The Kosmos Central solution produced significant time savings, improved order accuracy and processing speed, and higher customer satisfaction.

Bob’s Red Mill

Bryan Emerson

IT Director