Case Study: Trespass achieves 3x productivity and 20% accuracy improvement with Körber AG's VoiceMan

Trespass - Customer Case Study

Trespass, a leading outdoor clothing retailer with 200+ stores, operations in 62 countries and a busy e-commerce site, faced complex fulfilment challenges: over 100,000 SKUs across 27,000 bin locations, continual SKU churn from seasonality and mixed sizing, daily order volumes of 500–1,000, tighter delivery windows, omni‑channel returns, and a need for better supervisory control and analytics. To address this, Trespass deployed Körber AG’s VoiceMan voice‑picking solution.

Körber AG’s VoiceMan delivered rapid, measurable improvements — a return on investment in as little as six months, productivity tripled within two years and a 20% improvement in picking accuracy. The solution reduced returns and missed deliveries, cut training time in half so temporary staff reach permanent‑staff speed within a day, and provided real‑time reports and visibility that let supervisors redeploy resources and predict peak requirements more effectively.

Trespass