Case Study: Peet's Coffee achieves streamlined, scalable distribution with Körber AG's K.Motion Direct Store Delivery

Peet's Coffee - Customer Case Study

Peet's Coffee, a rapidly growing specialty coffee company with roughly 250 coffee bars and a distribution network spanning about 700 routes, needed more robust, scalable direct-store-delivery (DSD) capabilities to support expansion and replace error-prone manual processes. After evaluating alternatives, Peet’s chose Körber AG and its K.Motion Direct Store Delivery platform (along with K.Sight Pulse for analytics) to future‑proof its route management, inventory visibility, and mobile order-taking.

Körber AG upgraded Peet’s to the K.Motion OmniTech-enabled DSD solution, deployable on modern Android handhelds, delivered a pilot in three months and completed a full rollout across all ~700 routes within 12 months, while training about 800 users. The implementation produced near elimination of downtime, stronger integration between mobile units and servers, improved route management and real‑time analytics (via K.Sight Pulse), and measurable operational gains in visibility, planning and responsiveness.

Peet's Coffee

Mike Clavet

Senior Manager of Operations