Case Study: Littlehampton Books achieves 99.9% pick accuracy and real-time warehouse visibility with Körber AG (Vocollect Voice)

Littlehampton Books - Customer Case Study

Littlehampton Books (Littlehampton Book Services), a leading UK book distributor, needed to guarantee the accuracy and timing of stock deliveries and provide rapid responses to distribution queries to maintain high customer service. To meet these challenges they worked with Körber AG and implemented Vocollect Voice technology.

Körber AG’s Vocollect Voice solution delivered measurable improvements: LBS now picks with approximately 99.9% accuracy, can quickly train about 20 additional part‑time operators for the ~4‑month peak period, and uses real‑time visibility and reporting to monitor performance and adjust processes, boosting warehouse efficiency and customer responsiveness.

Littlehampton Books