Case Study: Dorfman Pacific achieves faster 24-hour fulfillment and higher accuracy with Körber AG's Warehouse Advantage

Dorfman Pacific - Customer Case Study

Dorfman Pacific, a 100-year-old U.S. hat wholesaler, needed to modernize after relying on manual pen-and-paper inventory and tracking. Facing pressure to get orders out within 24 hours and to invoice at the SKU level for a diverse set of customers, the company engaged Körber AG and implemented its Warehouse Advantage solution.

Körber AG’s Warehouse Advantage replaced legacy processes with a modern warehouse management system, enabling digitization, faster order processing, and SKU-level invoicing. Since implementation, Dorfman Pacific reports several years without system-support calls to HighJump, higher productivity per worker, reduced training time, improved accuracy, and increased warehouse employee satisfaction.

Dorfman Pacific