Case Study: Booths (UK grocer) achieves dramatic productivity gains and near‑perfect picking accuracy with Körber AG VoiceMan

Booths - Customer Case Study

Booths, a growing food and beverage supplier with 26 stores across the north of England, faced an expensive paper-based picking operation managing over 25,000 stock lines and an expanding number of outlets. To increase accuracy, reduce cost-per-case pick overhead and improve customer satisfaction, Booths engaged Körber AG and implemented its VoiceMan voice-picking solution together with 24 Talkman terminals.

Körber AG’s voice-picking deployment replaced paper picks with spoken instructions, delivering dramatic productivity gains and near‑perfect picking accuracy while reducing unit-of-issue errors. The system lets pickers request product descriptions, suspend and reload jobs (or hand them to another picker), and logs break and non‑productive time—driving operational efficiencies, lower picking overhead and improved customer service for Booths.

Booths