Case Study: TMC Health improves patient journey and MyChart adoption with Kopius

TMC Health boosts MyChart adoption by over 10% with Kopius

Tucson Medical Center Health (TMC Health), a leading healthcare system in Southern Arizona, faced the challenge of an outdated website that created barriers for patients trying to schedule appointments and access care online. They partnered with Kopius to create a modern digital front door experience that would serve patient needs efficiently.

Kopius developed a solution using an Azure cloud infrastructure and Payload technology to build a website with an app-like interface. This new platform guided users to the information they needed in under two clicks. The results for TMC Health included a more than 10% increase in MyChart registrations and scheduled appointments, alongside a rise in new patient revenue and a decrease in operational costs.

Tucson Medical Center Health (TMC Health)