Case Study: a national not-for-profit healthcare system improves clinical trial search with Kopius

National Not-for-profit Healthcare System replatforms clinical trials search in 4 weeks with Kopius

A national not-for-profit healthcare system faced a significant challenge with its Healthcare Research Accelerator, a critical web portal used globally by doctors to find clinical trials for patients. The original tool, built in-house with no remaining documentation, had serious functional and usability flaws that eroded user trust. Kopius was engaged to re-platform the service, applying its expertise in user experience design, engineering, and quality assurance to address the urgent need for a reliable solution.

Kopius rebuilt the accelerator by first reverse-engineering the old platform to understand its failures, then constructing a new, scalable database with custom search logic. They simplified data ingestion and implemented a thorough change management and user acceptance testing process to rebuild trust. The result is an easy-to-use tool that users are excited about, which has become the primary source for clinical trial information across the client's websites. Kopius's efforts created a seamless and trustworthy platform that directly supports the healthcare system's mission to improve patient outcomes.