Case Study: a local healthcare staffing agency boosts productivity and quoting accuracy with Kopis

A local healthcare staffing agency reached out to Kopis to develop software to reduce internal bottlenecks, data quality issues and errors in quoting that were affecting their bottom line

A local healthcare staffing agency was experiencing significant internal bottlenecks, data quality issues, and errors in pay quoting that were negatively affecting profitability. They approached Kopis with the challenge of building a custom software solution to streamline their recruiter processes, ensure data accuracy, and enable real-time rate negotiations to remain competitive in the industry.

Kopis developed a custom software solution called OneWay™ using an agile process. The new system provided a cue-driven workflow for creating profiles and a real-time rate sheet that displayed margins and prevented recruiters from going below a set floor without approval. This resulted in the agency breaking productivity and sales records within months, while the leadership gained better visibility into margins and profitability, fundamentally changing their corporate culture for growth.