Case Study: Expressway delivers a premium customer experience with Kontent.ai

How a Leading Transport Provider Delivers a Premium Customer Experience With a Modern Tech Stack

Expressway, one of Ireland’s leading transport providers, wanted to turn its website into a stronger sales channel while delivering a more seamless customer experience. Its existing web setup was underutilized, content updates were manual, and a complex backend made it difficult to support a multi-channel user experience.

Working with Kontent.ai and partner Marino Software, Expressway moved to a cloud-based, serverless architecture and implemented Kontent.ai as a modular headless content platform. The new setup centralized content management, simplified integration with ticketing, payments, CRM, and future channels, and significantly reduced hosting and operational costs while enabling faster content updates and a unified experience across web and mobile.

Expressway