Case Study: YIT delivers localized resident services with Kontent.ai

Delivering Location-specific Content and Services to Residents Throughout Europe

YIT, the largest construction company in Finland, needed a better way to build a customer portal for more than 10,000 residents across housing communities throughout Europe. Using Kontent.ai, they aimed to deliver localized news, announcements, and services while enabling non-technical property managers to publish content relevant to their own communities.

Kontent.ai provided YIT with structured content models, location-based taxonomy targeting, and APIs that fit into YIT’s microservices architecture. The solution now targets content to over 10,000 residents, speeds up development, improves the resident experience, and supports a new revenue stream by connecting local service providers with potential customers. YIT also reported saving more than half on total cost of ownership.

YIT

Andrey Rudenko

Service Manager