Case Study: NGHS protects caregivers and patients with Kontakt.io smart badges

NGHS protects 10K caregivers and 1M annual patients with Kontakt.io

The customer, NGHS, faced the challenge of protecting its large staff of caregivers from workplace violence. To address this, they partnered with vendor Kontakt.io to implement a system-integrated, location-aware BLE smart badge solution for their employees.

Kontakt.io's solution provided wearable badges that send silent alerts to instantly trigger security protocols, drastically reducing incident response time from minutes to seconds. The results were a scalable safety system for 10,000 staff members, protection for 950 patient beds, and the processing of 6.9 billion location events daily, mitigating severe incidents before they could escalate.

NGHS