Case Study: Los Angeles LGBT Center enhances staff safety with Kontakt.io

Los Angeles LGBT Center rolls out safety alerts in a week with Kontakt.io

The Los Angeles LGBT Center, an organization with approximately 800 employees across eight buildings, faced a significant challenge in ensuring staff safety. Their previous physical security system was inflexible, costly to expand, and did not integrate well with their IT infrastructure, particularly after a VoIP upgrade. This left healthcare workers and other staff vulnerable without a reliable and scalable way to call for help during incidents. The center sought a new solution to protect its employees and turned to Kontakt.io for a real-time location system (RTLS) and staff safety solution.

Kontakt.io provided a solution using Bluetooth Low Energy panic buttons that were wearable and could also be hidden under desks. The system's open APIs allowed it to integrate seamlessly with the center's existing VoIP and other systems, enabling mass notifications via phone, PA, email, and SMS. This flexible and easily deployable solution from Kontakt.io was rolled out across all locations within a week per building. The result was a highly positive staff response, with employees gaining confidence and feeling more valued. The new system provided peace of mind and helped reduce potential costs associated with workplace violence and staff turnover.

Los Angeles LGBT Center