Case Study: Holyoke Medical Center improves staff safety and patient elopement response with Kontakt.io

Holyoke Medical Center scales staff safety to 4 departments with Kontakt.io

Holyoke Medical Center, a 198-bed hospital in Massachusetts, needed a reliable staff safety solution to protect its frontline workers from rising incidents of workplace violence. They sought a scalable system from a long-term technology partner and chose Kontakt.io for its RTLS Staff Safety solution.

Kontakt.io first deployed wearable duress badges with panic buttons in the Emergency Department. This provided immediate safety improvements and allowed for rapid security response. Following this success, Holyoke Medical Center scaled the solution to other departments and also implemented Kontakt.io's Patient Elopement solution. The existing infrastructure made adding these use cases quick and easy, and leadership is now considering further expansion into areas like asset management.

Holyoke Medical Center