Case Study: Genesis HealthCare System achieves faster workplace violence response with Kontakt.io Smart Badges

Genesis HealthCare System speeds workplace violence response from minutes to seconds with Kontakt.io

Genesis HealthCare System, a healthcare provider in Ohio with over 4,500 employees, faced a troubling rise in workplace violence incidents. They needed a scalable, long-term partner to improve staff safety without overburdening their IT infrastructure. They selected Kontakt.io and its Staff Safety solution to address this challenge.

Kontakt.io implemented wearable panic buttons powered by BLE and RTLS technology, first deployed in high-risk areas like the Emergency Department. The solution drastically reduced security response times from minutes to seconds, allowing incidents to be de-escalated faster. Based on this success, Genesis expanded the Kontakt.io system across more facilities, which improved staff confidence and achieved a strong return on investment while reducing the total cost of ownership.

Genesis HealthCare System