Case Study: Mercado Bitcoin achieves 20% lower TCO and 40% faster mission-critical performance with Kong Konnect (Kong)

Mercado Bitcoin Slots in Kong Konnect to Support Global Crypto Exchange

Mercado Bitcoin, a leading Brazilian digital asset exchange, needed a highly secure, low‑latency platform to manage a trading engine that handles more than 1.5 billion requests per month. The company faced rising infrastructure costs from legacy load balancers and wanted to offload rate‑limiting and observability from individual services. Mercado Bitcoin selected Kong Konnect (Kong) to kickstart its move to microservices and address these challenges.

Kong implemented a solution using Kong Konnect components—Kong Vitals for per‑service metrics, Kong’s Kubernetes Ingress Controller to proxy and load balance traffic across clusters, and out‑of‑the‑box plugins to centralize rate limiting. The deployment improved mission‑critical service performance by 40% (reduced latency), cut total cost of ownership by 20% by eliminating 15 ELBs, and delivered better observability and scalability across ~40 services, positioning Mercado Bitcoin to explore Kong Mesh next.

Mercado Bitcoin

João G. Lisanti

Head of Site Reliability Engineering