Case Study: SeatGeek achieves developer autonomy and faster innovation with Kong Konnect

How SeatGeek Found the Ticket to Tackle API Sprawl

SeatGeek, the mobile-focused ticket platform, was dealing with a sprawling and inconsistent API landscape created by rapid growth and acquisitions. The company’s APIs were difficult for both customers and internal teams to use, and the friction was slowing development and making it harder for SeatGeek to support its mission. Kong helped SeatGeek address these API sprawl challenges with Kong Konnect for API management.

SeatGeek standardized on Kong Konnect from Kong to build a stronger API foundation, improve telemetry and visibility, and enable a more self-service developer experience. With Kong, SeatGeek increased developer autonomy and sped up innovation, processing over 86 million monthly API requests and aiming to reach 2.4 billion requests per month by 2024.

SeatGeek

João Mikos

Director of Engineering