Case Study: Richemont achieves global API compliance and faster scaling with Kong

Achieving Global API Compliance and Conquering Complexity at Richemont

Richemont, the global luxury goods group behind brands like Cartier and Montblanc, needed to replace its API management setup because its previous approach created duplication and compliance issues, especially for China. With a small five-person API team and a tight three-month timeline, the company also needed a solution that could integrate with its existing developer portal and identity provider, support APIOps and centralized governance, and avoid downtime or regression during migration.

Richemont selected Kong’s API management platform for its microservice-based, platform-agnostic design, scalability, customization, and strong support. With Kong, Richemont added 22 custom plugins, achieved an 8-day average for custom developer plugin delivery, and now runs across six API environments. The result has been a 400% year-over-year increase in API calls, a 133% increase in APIs since go-live, and improved developer experience and time-to-market.

Richemont

Tya Bourdel

Head of the API Tech Team