Case Study: GrowthGenie achieves 200–300 daily dials and higher connect rates with Koncert

GrowthGenie - Customer Case Study

Growth Genie, a B2B sales consultancy that provides sales training and playbooks, was struggling as outbound call pick-up rates fell from 15% to 5%, making it difficult to hold sales conversations and generate pipeline.

By deploying Koncert’s AI parallel dialer, local caller ID management, call recording for coaching, and robust reporting, Growth Genie scaled outbound activity from roughly 300 dials per week to over 300 dials per day, steadily improved connect rates, enabled real-time coaching, and used analytics to optimize conversions — resulting in more conversations, increased pipeline, and closed enterprise revenue.

GrowthGenie

Michael Hanson

CEO/Founder