Case Study: GrowthGenie boosts outbound call capacity and connect rates with Koncert

GrowthGenie boosts outbound calls from 300 per week to 300 per day with Koncert

GrowthGenie, a B2B sales consultancy, faced a significant challenge with declining outbound call pick-up rates, which had dropped from 15% to 5%. This made it difficult for their sales team to generate pipeline through conversations. To overcome this, they turned to Koncert for a solution.

By implementing Koncert's AI parallel dialers, GrowthGenie drastically increased its outbound calling capacity, going from 300 manual dials per week to over 300 dials in a single day. The use of local caller ID management improved connect rates, and call recording features enhanced sales coaching. As a result, GrowthGenie overcame the declining pick-up rates, leading to more pipeline and revenue closed from enterprise deals.

GrowthGenie