Case Study: Envision Technology Advisors achieves 30% increase in Dell MDF and 6x inside-sales productivity with Koncert

ConnectLeader helps Envision Technology Advisors improve sales efficiency by an 8-to-1 factor

Envision Technology Advisors is a New England–based IT services firm that provides cloud, virtualization, networking and managed services to businesses. CEO Todd Knapp faced a growing volume of customer and prospect inquiries and needed a way to boost inside sales productivity and create a repeatable selling process.

Envision implemented Koncert (formerly ConnectLeader), a Salesforce-integrated sales dialing platform, to structure and scale inside sales activity. The solution delivered a reported 6:1 efficiency gain in outbound dialing and enabled Knapp to present a measurable process to partners, driving a 30% increase in Dell MDF while streamlining overall sales productivity.

Envision Technology Advisors

Todd Knapp

CEO, Envision Technology Advisors