Case Study: UnitedHealthcare improves talent sourcing and recruitment with KonaSearch

UnitedHealthcare - Customer Case Study

unitedhealthcare, a major insurance company, faced significant challenges in managing its large recruitment database within Salesforce. Their internal talent sourcers and recruiters struggled with inefficient searches, an inability to find text within attachments, and could not easily filter candidates by proximity. This was a critical issue given they needed to search through a pool of over 4 million candidates.

KonaSearch solved this by implementing a powerful search tool that integrated with Salesforce, indexing every field and attachment. Its key feature was a distance and radius search capability powered by U.S. Postal Service data. The solution was highly adopted by recruiters, dramatically improving their efficiency and breaking down information silos. A company spokesperson hailed the KonaSearch project as one of the best ever done in their HR department.

UnitedHealthcare