Case Study: Lacework cuts Kubernetes MTTR by 70% with Komodor

Lacework cuts MTTR by 70% with Komodor

Lacework, a leading cloud security provider, faced challenges with incident management in their complex, hyper-growth Kubernetes environment. Despite a best-of-breed tool stack, their SRE and on-call teams lacked visibility into changes and were slowed down by using multiple tools, leading to higher-than-accepted Mean Time to Repair (MTTR) and escalation rates. They needed a dedicated solution to provide visibility and streamline troubleshooting.

By implementing Komodor, Lacework gained end-to-end visibility and a single source of truth for all Kubernetes resources and changes. The Komodor platform helped cut MTTR by approximately 70%, drove a fourfold increase in developer on-call participation, and reduced out-of-memory errors by 90%. The solution proved critical in resolving a major outage in under ten minutes, significantly improving productivity and system reliability.

Lacework