Case Study: Orchard reduces rent arrears with Komodo's digital income analytics tool

Orchard launches income analytics in 9 months with Komodo

Komodo Digital partnered with Orchard, an established software business in the social housing sector, to tackle a sensitive and pervasive issue: tenant rent arrears. This challenge created significant logistical problems for housing organizations and financial stress for tenants. Orchard sought a bespoke, user-centered solution from Komodo to address this people-driven problem.

Komodo implemented a compassionate, data-driven solution through UI/UX design, user research, and web development. The resulting intelligent analytics web app provided housing officers with unprecedented insights into tenant situations, enabling informed and empathetic decisions. The product significantly decreased rent arrears cases, recouping substantial revenue, and became Orchard's most commercially successful and fastest-growing product launch in the last five years. Komodo delivered the product from concept to a live market launch in just nine months.

Orchard