Case Study: MC17 achieves greater online sales efficiency with Kommo

How MC17 increased work efficiency by going online with Kommo

MC17, a Phuket-based real estate company specializing in investment properties, faced major disruption during the pandemic as it moved from in-person sales to online lead generation and virtual property tours. With more inquiries coming in from digital channels, the team struggled to keep information organized across spreadsheets and documents, making it easy to lose track of leads. Kommo’s amoCRM was introduced as a CRM for realtors to help MC17 manage this new online sales process.

Using Kommo, MC17 connected messaging channels like Messenger, Instagram, and Telegram, added website engagement buttons and webforms, and centralized all conversations and lead data in one place. As a result, the company was able to handle more online customers, follow up leads on time, and avoid losing information. MC17 said this shift to Kommo helped them fully go digital and significantly improve work efficiency.

MC17

Vladimir Shok

Regional Sales Marketing Manager