Kommo
25 Case Studies
A Kommo Case Study
Hakimi Web Solutions, a web agency in India, needed a better way to manage fast-moving client communication, team access, lead handling, and multiple WhatsApp channels as its business grew. The company turned to Kommo, using its CRM for web agencies to centralize messaging and improve efficiency across internal and external communication.
Kommo implemented messenger-based CRM workflows, bots, automations, integrations, lead tracking, and team/task management for Hakimi Web Solutions. The results included faster responses, less manual work, better sales follow-up, and stronger lead management, with the founder saying sales were “boosting very much” and that the team has completed 150+ CRM implementations for clients as a Kommo partner.
Nuruddin Sadikot
Founder