Case Study: Silicon Cities Consulting & Advisory achieves shorter sales cycles and higher conversion rates with Kommo

Adapting to the Coronavirus pandemic with WhatsApp + Kommo integration

Silicon Cities Consulting & Advisory, founded by Victor Marco in Sydney, helps companies with project management and international expansion. When COVID-19 forced him to pause consulting and pivot to selling antiviral sanitizers, customer demand shifted to fast, phone-based messaging—creating a need for a WhatsApp-capable CRM to manage high-volume, real-time inquiries during lockdown.

Victor integrated WhatsApp (via Twilio) and Gmail into amoCRM’s unified inbox with a no-code setup, centralizing all conversations and pipeline data. The result was clearer visibility into deals, much shorter sales cycles and a marked increase in conversions, plus the added benefits of low cost and an easy-to-use, well-designed interface.

Silicon Cities Consulting & Advisory

Victor Marco

Founder