Case Study: Laundryheap achieves 94% on-time payments with Kolleno

Laundryheap collects 94% of payments on time with Kolleno

Laundryheap, a leading on-demand laundry and dry-cleaning service, faced significant challenges managing its accounts receivable across multiple countries. The finance team struggled with time-consuming manual reconciliation, a lack of a centralized system to track payments, and inconsistent follow-ups on overdue invoices, which slowed cash flow. To address these issues, they turned to Kolleno's AI-powered collections automation platform.

Kolleno implemented its solution to automate payment reconciliation and dunning workflows, which integrated seamlessly with Laundryheap's Xero accounting system. As a result, Laundryheap collected 94% of payments before their due date, automated 80% of its outbound communication, and saved six hours of manual work per week. Kolleno's platform fundamentally transformed the finance team's efficiency and improved customer relationships.

Laundryheap