Case Study: King County achieves 4X contract-management cost reduction with Koho Software

County Reduces Costs 4X with Agiloft Contract Management

King County, Washington’s public health department faced an urgent challenge when its decade-old contract management system lost vendor support: the legacy system was rigid, expensive to change (simple workflow edits could cost ~$10,000), and replacement had to navigate a meticulous public-sector procurement process. Working with Koho Software, King County evaluated options and chose the Agiloft contract management solution to meet government-specific funding and tracking needs while staying within a tight timeline and budget.

Koho Software implemented and customized Agiloft, provided administrator training, and helped King County go live nine days early and under budget. The new Agiloft system delivered measurable impact: costs fell roughly 4x versus the legacy platform, the solution paid for itself in the first year, administrators can make rapid workflow changes, and hosted deployment eliminated prior multi-week downtime—delivering both fiscal savings and greater operational reliability.

King County

Jeff Brown

Contract Specialist