Case Study: Norco Industries achieves faster, governed AI-first automation with Kognitos

Norco Industries Pursues AI-First Approach as RV Market Heats Up

Norco Industries, a manufacturing company facing rapid growth in the RV market, sought to scale its operations without resorting to disruptive cycles of hiring and layoffs. The company needed an automation platform that could manage demand volatility while providing operational insights. They turned to the vendor Kognitos for a solution based on their English-as-Code approach to automation.

Kognitos implemented a multi-process automation solution, starting in Finance with accounts receivable. The platform handled complex, customer-specific exceptions by learning from subject matter experts who trained it using plain English. This resulted in Norco reaching production 10 times faster, with 85% fewer manual touchpoints and a 12 times lower maintenance cost, all with a 0% hallucination rate for deterministic outcomes.

Norco Industries