Case Study: Reliance Worldwide Corporation saves 1 FTE and boosts strategic sourcing insights with Kodiak Hub

Reliance Worldwide Corporation - Customer Case Study

Reliance Worldwide Corporation (RWC) UK, a division of a global plumbing and heating solutions manufacturer, faced significant challenges managing over 300 suppliers. Their procurement team spent excessive manual effort using a combination of Access databases and spreadsheets to track contracts and documentation, which led to inconsistent data access and difficulty maintaining compliance. A dedicated full-time employee was required for this administrative work, and the company struggled to compile detailed ESG reports for its sustainability initiatives.

To address this, RWC UK implemented the SRM platform from vendor Kodiak Hub. The solution centralized all supplier data, documentation, and compliance tracking into a single platform with automated notifications and reporting. This allowed Kodiak Hub to save the company the equivalent of one full-time employee's (FTE) worth of work per year. The saved resources were reallocated to strategic sourcing initiatives, and the company gained the ability to produce robust reports on key ESG metrics like CO2 emissions and modern slavery.

Reliance Worldwide Corporation

Karen Wallace

Senior Buyer