Case Study: a lending institution achieves faster loan processing and digitization with Kodak Alaris scanners and Capture Pro

Lending Institution - Customer Case Study

A lending institution in India, which serves millions of customers through hundreds of branches, faced significant inefficiencies in its loan application process. Each application required the management of about 25 supporting documents, and the institution needed a faster, more reliable system to digitize and handle these increasing volumes to improve staff productivity and reduce turnaround times. To address this, they partnered with vendor Kodak Alaris.

Kodak Alaris implemented a solution using its i1100 and i1200 series scanners along with Capture Pro Software. This technology efficiently digitized documents and integrated them directly into the institution's IBM FileNet document management system. The results were dramatic, including a significant reduction in loan processing times, vastly improved customer service, and the reclamation of expensive office space used for paper storage. For this client, the integrated solution from Kodak Alaris provided tangible benefits in cost savings and operational efficiency.