Case Study: TNT France speeds proof of delivery access with Kodak Alaris scanners

TNT France speeds proof of delivery access to next day by 8AM with Kodak Alaris

The customer, TNT France, a leading express delivery services company, faced a challenge in speeding up the processing of daily route sheets to improve customer experience by making proof of delivery information available sooner. Their previous process was slow, and they needed an efficient digitization solution. They partnered with vendor Kodak Alaris to implement easy-to-use and highly productive document scanners.

The solution implemented by Kodak Alaris consisted of deploying KODAK i2800 and i2900 Scanners at TNT France's various locations, allowing drivers to scan their own route sheets at the end of each day. This transition to fast digitization enabled the company to optimize its logistics. As a result, Kodak Alaris helped TNT France process almost 54,000 documents daily, with customers receiving proof of delivery information by 8 AM the next day, leading to considerably improved customer satisfaction.

TNT France