Case Study: IET achieves secure, seamless member access with Kocho and Azure AD B2C

Providing secure and hassle-free membership experiences at the IET

The Institution of Engineering and Technology (IET), a global membership organisation with more than 168,000 members, needed a more secure and easier way for members and non-members to access its portal, apps, and data. Working with Kocho, it looked to improve single sign-on, multi-factor authentication, social login options, and user experience while integrating with its existing on-premises CRM and cloud applications using Microsoft Azure AD B2C.

Kocho consulted, designed, and deployed Azure AD B2C, building custom user journeys for member sign-in, member registration, and non-member registration with live CRM synchronization. The result was a seamless SSO experience, stronger account security through MFA, reduced password fatigue, improved onboarding and privileged access, and a GDPR-compliant platform supported by Azure security controls.

Institution of Engineering and Technology (IET)

Sara Killingworth

Head of Marketing