Case Study: Office Depot achieves consistent cross-device mobile experience and faster issue resolution with Kobiton

Office Depot - Customer Case Study

Office Depot needed to ensure a consistent mobile experience for customers across multiple geographic locations and device types. To address this, they adopted Kobiton’s Public Cloud to test their mobile web UI and customer buyer journey on a wide variety of real devices and quickly reproduce customer-reported issues.

By using Kobiton’s cloud of hundreds of devices, Office Depot can rapidly validate that the experience works as designed across representative market coverage rather than relying on a few in-house devices. Kobiton enables faster replication of reported issues on specific devices and the sharing of detailed information with developers, improving response times to support cases and confidence in mobile releases.

Office Depot