Case Study: EngagedMedia (a WebMD company) achieves >10x app stability and rapid, compliant mobile testing with Kobiton

EngagedMedia - Customer Case study

EngagedMedia, a WebMD company, needed to deliver high-quality, mobile-first patient engagement (SMS/push notifications, eCards, single‑click refills) under strict FDA regulation, requiring traceable, secure testing on real devices. After finding Device Anywhere lacked device availability, SMS testing, performance and support, EngagedMedia selected Kobiton—using the Kobiton Mobile Experience platform and Real Device Cloud—to meet those compliance and automation readiness challenges.

Kobiton delivered a secure Real Device Cloud (including private cloud options), Appium automation support, Session Explorer with long-term session history, and parallel/shared device access, enabling EngagedMedia to move from manual to automated testing. As a result, EngagedMedia reports >10x greater app stability, 28x faster time to resolution versus their previous solution, >4x improved real-device performance, and automation increased to 40% from near zero, accelerating releases while preserving compliance.

EngagedMedia

Maoz

Director of R&D