Case Study: Healius streamlines B2B pathology ordering with a custom BigCommerce portal from Kobe Creations

Healius Pty Ltd streamlines B2B ordering with Kobe Creations and real-time SAP, NowGo, and Square integrations

Healius Pty Ltd, one of Australia's largest pathology providers, faced the challenge of modernizing its B2B ordering operations for its Medway Practice. They needed a robust portal to streamline the ordering of vaccines, consumables, and courier services while enforcing strict product access rules, integrating with SAP and courier systems, and improving financial controls. Kobe Creations was enlisted to develop a solution to meet these complex requirements.

Kobe Creations delivered a fully customized BigCommerce B2B portal integrated with NowGo for courier services. The solution automated customer onboarding, enforced product visibility rules, and introduced features like automated Square invoice generation and a dedicated reporting database. The result was a transformed ordering operation that significantly reduced administrative workloads, improved compliance, and provided a more personalized customer experience, all built on a scalable platform for future growth.

Healius Pty Ltd