Case Study: ForestOne streamlines orders and sample requests with Kobe Creations

ForestOne reduces sample request handling time and streamlines CRM with Kobe Creations

ForestOne, an innovative timber and decorative solutions company, approached Kobe Creations for a complete overhaul of its digital assets. Their challenge was to redesign their website and integrate it with Sugar CRM to improve their warehouse order sample process and inventory management system.

Kobe Creations developed a custom WordPress site with WooCommerce for product management and sales. The solution included a customized experience for different customer types and a smart sampling system integrated with their CRM. This resulted in improved information delivery, faster sample request processing, and reduced staff handling times. Kobe Creations provided a state-of-the-art website that streamlined both customer and staff interactions.

ForestOne