Case Study: Miskelly Furniture boosts approval rates with Koalafi

How Top 100 furniture retailer Miskelly increased approval rates with Koalafi

Miskelly Furniture, a Top 100 furniture retailer, faced challenges with its customer financing. The company needed a financing partner that could overcome low approval rates, speed up the slow checkout process, and provide a better overall customer experience, particularly for shoppers with poor or non-existent credit.

By implementing Koalafi's non-prime lease-to-own financing product, Miskelly streamlined its sales process. The solution from Koalafi resulted in approval rates increasing to over 90%, with applications processed in under three minutes. This partnership led to happier customers and, after two years, was responsible for 3% of Miskelly's total sales volume.

Miskelly Furniture

James Thomas

Accounting Manager