Case Study: NAFA Fleet Management Association streamlines member access and website management with Knucklepuck

NAFA Fleet Management Association streamlines member access for 2,000+ members with Knucklepuck

NAFA Fleet Management Association, the world's largest association for fleet management professionals, faced the challenge of an outdated and cumbersome website. Their disparate content and resources were difficult to manage, leading to a poor user experience for members and a time-consuming update process for staff. They partnered with Knucklepuck to deliver a more intuitive and navigable platform.

Knucklepuck implemented a custom WordPress website integrated with the MemberSuite AMS for Single Sign-On and dynamic data. The solution included a restructured information architecture, a customizable page builder, and an interactive events calendar that automatically updated from the integrated database. This eliminated manual data entry and outdated information. The result for NAFA was a coherent, visually appealing, and informative site that allows staff to update content efficiently and enables its 2,000+ members to easily access all benefits, with members immediately noticing a more streamlined and trustworthy user experience.

NAFA Fleet Management Association